To create agility and adaptability to change, we must identify the "weak links" and strengthen them. The workforce is your Key asset that spans every area of the enterprise. Workforce consumes 40% - 60% of the operational budget. Additional costs include errors, omissions, low productivity, non-adherence to procedures and the inability to adapt to change. Optimizing workforce performance, productivity, accuracy and adherence to procedures has a profound effect on lowering costs, improving cash flow, profits, quality of care and adapting to change.