MISSION: The highly experienced team at Touchpointz Health are committed to using their talent, expertise and resources to establish and maintain the viability of healthcare providers so they can support the healthcare needs of their communities as expeditiously and affordably as possible.


Frank Mascarenhas


Founder and CEO 

Proven leader with over 35 years in streamlining business operations, and applying technology innovation for business agility, sustainability and growth. International experience in business process improvement, management consultant to multiple industry sectors including healthcare, supply chain, logistics and manufacturing for global enterprises. Frank’s experience of business processes, cyber security and emerging technologies helped him launch multiple startups that have reached successful exit strategies. He holds a Bachelor in Computer Science from University of London. 


Craig Niemiec

Executive Director, Finance & Operations

Craig was previously CFO of McKesson Technology Solutions, a wholly-owned subsidiary of McKesson Corporation (MCK), responsible for advising on all financial, management and business operation aspects of the company by focusing on product rationalization, customer stabilization, employee retention, process and accounting improvements. Craig helped drive business growth from $1B in revenues to more than $3B. Niemiec has a degree in Business Administration from the University of Michigan and a CPA certification. 


Ron Evans 

Director, Customer Engagement

Mr. Evans has served in several healthcare organizations as their top IT leader. Most recently he served as the Vice President of Clinical Systems for publicly traded LifePoint Health helping lead the organization in implementing EMR technology to accomplish successful meaningful use attestation. Ron has over thirty years of experience in healthcare information technology with a proven track record in successful IT management and has demonstrated expertise in assessing organizational needs, setting strategic direction, and implementing systems that enhance patient care, streamline the revenue cycle and improve physician relations. Mr. Evans obtained his Business Administration degree from the University of Tennessee.


Juha Harkonen

Executive Adviser, Strategy & Technology

Juha is the chief designer and architect of the Touchpointz Health product and is Advisor for product technology direction. He is an internationally experienced leader, with a systematic process orientated approach to delivering business results in high-paced environments. He facilitated business model transformation sessions for Microsoft’s top 70 global partners interacting with senior executive management. Juha has a MSc. In Industrial Engineering Management, and a MSc. in Quality Management.


James Wood, MD

Executive Adviser, Clinical Operations 

Dr. James Wood has a long and renowned career as a neurosurgeon. He received his MD degree from Johns Hopkins University and completed his surgical internship at Duke University Medical Center. He served as Clinical Associate in neurosurgery at the National Institutes of Health, and then completed his neurosurgery residency at the University of Pennsylvania. His many accolades included Visiting Professor at Harvard Medical School and other prestigious medical schools. After faculty positions at Emory University & Medical College of Georgia and his private neurosurgery practice he served as President of Medical staff and Chief Medical Officer at large tertiary hospitals in Georgia and South Carolina.